Service Management >> Customer Web Pages

Communicate effectively with demanding customers and allow them to do the work for you. Providing your customers with interactive on-line web facilities is also a great way to gain new business. 

  • Place sales orders
  • Place service calls
  • Maintain contact details
  • Access knowledge base (call avoidance)
  • View  progress
  • Send further information
  • Configure automated notification requirements
  • Access specifically designed reports

 

Customise and completely integrate with your corporate website:

 

  • unified, single user-id & password for your customer
  • your logo
  • your styles (colours, fonts etc;)
  • equipment images
  • links to other web pages (e.g. knowledge base)